GramScaler
Buy Followers

Support

Contact GramScaler

Email us at [email protected], or use the form on this page — it delivers to the same inbox. Support is 24/7 email support — replies arrive within hours, any day of the week. There is no order too small to write in about.

[email protected] What to include

  • 24/7 email support
  • Replies within hours
  • We never ask for your Instagram password
  • One address for orders, refills and refunds

What to include in your message

The more of this you include, the faster we can resolve your issue — usually without any back-and-forth:

  • Your PayPal transaction ID (from your PayPal receipt)
  • The @username or post link you entered at checkout
  • The service and package you ordered — for example, 1,000 Active followers
  • What happened, and what you expected to happen

If you are writing about a refill on an Active or Exclusive (VIP) follower order, include the date the original order was delivered.

One thing we will never ask for

We never ask for your Instagram password — not at checkout, and not in support email. If a message asking for your password claims to be from GramScaler, it is not from us.

We never ask for your Instagram password. If you receive a message asking for an Instagram password, a login code, or a payment card number in our name, do not reply to it. Forward it to [email protected] if you would like it checked.

Contact

Send us a message

This form opens your own email application with the message ready to send. Nothing is submitted to this website and nothing is stored here, so writing to [email protected] directly reaches exactly the same inbox.

Putting your PayPal transaction ID here gets you a faster answer than putting it anywhere else.
The four lines listed above are all we need: transaction ID, the @username or post link, the service and package, and what happened.

Your message goes straight to [email protected] from your own email account, so we see your address and nothing else. We do not add you to a mailing list.

FAQ

About support

How fast we answer, and the only channel there is.

How fast will I get a reply?

GramScaler support runs 24/7 over email, and replies arrive within hours — any day, in any time zone.

Do you offer phone or live chat support?

No. All support is handled over email at [email protected]. The contact form on this page delivers to the same inbox, so either route reaches the same team at the same speed.

Refund policy Full FAQ Every price Terms of service

Nothing wrong, just want to order

Pick a service, choose a tier and a package, and pay with PayPal. Delivery starts within minutes, and orders complete within 0-24 hours.

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