Answers
Frequently Asked Questions
Everything you need to know before and after you order, grouped by topic. If your question is not answered here, email [email protected] — support runs 24/7 over email, and replies arrive within hours.
- We never ask for your Instagram password
- Delivery starts within minutes
- The price you see is the price you are charged - verified server-side on every order
- Pay securely with PayPal
Ordering
How do I place an order?
Pick a service — followers, likes, views, or comments — then choose a quality tier and a package on the order widget. Enter your public Instagram @username (for followers) or a public post link (for likes, views, and comments), then check out. Pay securely with PayPal. Delivery starts within minutes of a confirmed payment.
Do I need to create an account?
No. GramScaler has no accounts, no login, and no signup form. You order straight from the service page, and your order confirmation goes to the email address linked to your PayPal account.
I entered the wrong username or link. What do I do?
Email [email protected] right away with your PayPal transaction ID and the correct link. Delivery starts within minutes, so speed matters here. If delivery has not started yet, we will correct the order; if it has already started, we will tell you honestly what can still be changed.
Payment
How do I pay?
Pay securely with PayPal. All prices are in US dollars (USD), and the amount shown at checkout is the amount you are charged. Every order is a one-time payment — there are no subscriptions and no signup fees.
Is the displayed price the final price?
Yes. GramScaler uses server-verified pricing: the server recomputes the price of your exact package on every order, so the price you see is the price you are charged. If you pay from a balance or card in another currency, your bank or PayPal may apply its own conversion rate — that part is outside our control.
What will appear on my statement?
Charges from GramScaler appear under the descriptor GRAMSCALER. Nothing Instagram-related appears on your statement. GramScaler is not affiliated with Instagram or Meta.
Delivery
How fast does delivery start?
Delivery starts within minutes of a confirmed payment. Orders complete within 0-24 hours, depending on the package size. You do not need to do anything after checkout except keep the profile or post public.
Do you deliver everything at once?
No. GramScaler drip-feeds delivery at a safe, natural pace instead of dumping the full amount in one burst. Larger packages simply use more of the 0-24 hour completion window.
My order has not arrived. What now?
First, check that the @username or post link you entered is correct and that the profile or post is public. Then email [email protected] with your PayPal transaction ID. Support runs 24/7 over email, and replies arrive within hours. If an order cannot be delivered, it is handled under our Refund Policy.
Refills
What does the 30-day refill cover?
The 30-day refill applies to the Active and Exclusive (VIP) follower tiers. If your follower count drops below the delivered amount within 30 days of delivery, email [email protected] and we will top the order back up at no extra charge. The refill terms for each tier are stated before you pay.
Which orders have no refill?
High-Quality followers, likes, views, and comments are sold without a refill promise. Only the Active and Exclusive (VIP) follower tiers include the 30-day refill. The tier comparison cards on each service page say exactly what each tier includes before you check out.
Safety and privacy
Do you need my Instagram password?
Never. GramScaler only needs your public @username or a public post link — nothing else. We have no way to log in to your account and never ask for one. Treat any service that asks for your password as a risk to your account.
Can buying engagement cause problems for my account?
We reduce risk in the two ways that are actually in our control: delivery is drip-fed at a safe, natural pace, and we never touch your login because we never have your password. We cannot control Instagram's decisions and do not promise any specific outcome — no honest provider can. GramScaler is not affiliated with Instagram or Meta.
What information do you collect?
Only what an order needs: the public @username or post link you enter, plus the order details PayPal shares with us, such as the transaction ID and the email on your PayPal account. We never ask for a password and never require an account. The Privacy Policy explains this in full.
Your account
Does my account or post need to be public?
Yes. Delivery targets your public profile or post, so it must be public when you order and stay public until the order completes — within 0-24 hours. If the profile or post is private, delivery cannot start.
Can I order for an account I do not own?
Order only for accounts you own or have permission to promote — for example, a brand or client account you manage. Since everything we need is public (the @username or post link), no access or password is involved either way.
Still not answered
The pages below carry the full detail behind these answers, and every one of them is a commitment rather than a summary.
Every package and price Refund policy Terms of service Privacy policy Contact support
Ready when you are
Pick a service, choose a tier and a package, and pay with PayPal. Delivery starts within minutes, and we never ask for your instagram password.