Terms of Service

Who these terms are between

These terms are an agreement between you and GramScaler, the operator of gramscaler.com. They apply every time you place an order on this site. Placing an order means you accept them. If you do not accept them, do not order.

The version of these terms published on this page at the moment you place an order is the version that applies to that order.

What you are buying

GramScaler sells social-media engagement for Instagram accounts: followers, likes, views, and comments. When you order, we deliver through third-party delivery networks — upstream suppliers that push the engagement to the account or post you name. That is how this market works, and we would rather say it plainly than dress it up.

You are buying a number: a follower count, a like count, a view count, a comment count. You are not buying an audience that will read your posts, an advertising service, or a marketing plan.

Followers come in three quality tiers — High-Quality, Active, and Exclusive (VIP). Likes come in two tiers. Views and comments come in one. Each tier's price and terms are shown before you pay.

Who can order

Two conditions:

• You must be at least 18 years old.
• The account you order for must be your own, or one you have clear permission to manage.

What we need from you — and what we never ask for

We need exactly two things: the package you want, and the public @username or the link to the exact post the order is for.

We never ask for your Instagram password. Not at checkout, not by email, not ever. We never log into your account, and there is no app to install and no permission to grant. If anyone claiming to be us asks for a password, it is not us — refuse.

There is no account to create on this site and no signup. You pick a package, you pay, and delivery starts.

Your account must be public

While an order is running, the account must be public. A private account cannot receive followers, likes, views, or comments — the order simply sits there and nothing arrives. You can set the account back to private after the order completes, but anything that drops afterward is outside the refill, because we can no longer see it or replace it.

Acceptable use

Do not order:

• for an account you do not own and have no permission to manage;
• for an account that belongs to a child or is aimed at children;
• to mislead an advertiser, sponsor, buyer, or platform about the size of an audience;
• alongside content that is illegal, that harasses or impersonates someone, or that breaks Instagram's own rules;
• to attack or interfere with someone else's account.

We can refuse or cancel any order we believe breaks these rules, and refund it. A refusal is not a judgment on what you post; it means we are not willing to be part of it.

Prices and payment

All prices on this site are in US dollars. Pay securely with PayPal. Payment happens on PayPal's own screens, so your card and login details never touch this site.

The price you see is the price you are charged. Our server recomputes every order's price with the same rules the page uses — server-verified pricing — so the displayed total and the charged total cannot drift apart.

Every published package is listed on the published price list.

We can change prices

We can change published prices at any time. A price change never affects an order you have already paid for.

Delivery

Delivery starts within minutes. Orders complete within 0-24 hours. Larger orders take longer than small ones because delivery is spread out at a steady, natural pace rather than dropped all at once.

Because delivery runs through third-party networks, the windows above are honest expectations, not stopwatch promises. If a delivery stalls, we chase it. If we cannot deliver, we refund.

Your receipt carries an order reference. Keep it: it is how we look up any refill, refund, or support request.

Refill terms, by tier

A refill means we top your count back up if it drops after delivery. The terms differ by tier, and we state them before you pay:

• Active followers: 30-day refill.
• Exclusive (VIP) followers: 30-day refill.
• High-Quality followers: no refill.
• Likes, views, and comments: no refill.

The refill window runs for 30 days from the day your order completes. It restores the drop measured against the amount we delivered — it is not a top-up to a bigger number. It does not cover drops caused by the account going private, the username changing, or Instagram acting on the account.

The full mechanics are in our Refund Policy.

What we do not promise

We are careful here, because over-promising is where this market goes wrong.

• We do not promise that every account behind a delivery is a real person. No seller in this market can honestly promise that.
• We do not promise reach, engagement, sales, or rankings. A count is a signal, not an audience.
• We do not promise that Instagram will leave everything delivered in place. The refill on eligible tiers exists because some drop is normal.

We never touch your login, which removes the biggest risk in this market. It does not remove every risk, and we will not pretend otherwise.

Refunds

If we cannot deliver an order, we redeliver it or refund it in full — your choice. If an order arrives short, we deliver the shortfall or refund it proportionally. The full rules, including the honest exclusions, are in our Refund Policy, which is part of these terms.

Our liability, in plain language

If we get something wrong, our responsibility for an order is limited to the amount you paid for that order. We are not responsible for indirect losses — lost sales, a lost sponsorship, lost profit, or the value someone else places on your account.

Nothing in these terms takes away protections that the consumer law where you live gives you and that cannot be signed away.

Not affiliated with Instagram or Meta

GramScaler is not affiliated with, endorsed by, sponsored by, or connected to Instagram or Meta. Their names appear on this site only to describe what the service is for.

Changes to these terms

We can change these terms. The date shown on this page — August 19, 2026 — is the date of the current version, and the version in force when you order is the one that applies to that order.

Governing law

These terms are governed by the laws applicable to the operator. If any part of these terms turns out to be unenforceable, the rest still applies.

Contact

Email [email protected]. Support is email only, 24/7, and we reply within hours. Put your order reference in the subject line for a faster answer.

How order details are handled is set out in our Privacy Policy.